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• Automated rewards in Karma: gift cards integration

  In many countries, Karma bot can facilitate automated incentives via gift cards. The full list of available 300+ rewards (including charities) is available here. The gift cards are available to the following countries: ![Available countries](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2021-01-26-aVery popular

• Is there a free version of Karma for Slack?

  In short, yes. Karma has a limited free tier. As soon as you've installed Karma, a free 30-day trial begins for Karma Pro with all premium features available to you. Afterwards, in 30 days from the date of the initial installation, teams get automatically downgraded to free account. You can choose to downgrade manually via Billing > Danger Zone > Downgrade button. ![How to downgrade to free account](https://storage.crisp.chat/users/helpdesk/website/Very popular

• How to re-install Karma on Slack?

  Sometimes it is helpful to re-install Karma on your Slack workspace. Here is how you can do that. Find @Karma on your Slack and open direct messages; At the top of that view you will find a tab that would look like this: Karma Tab on Slack Click Configuration button to see Karma's page on Slack marketplace: ![Karma ConfVery popular

• Karma Achievements guide

  Why do I need Achievements and how to configure them? Regardless of whether your team has a well-built KPI system or a system of job grades - the Achievements can help you in daily motivation and small incentives for employees. It often happens that approximately the same employees appear in the TOP 10 Karma score, which can demotivate the rest of the team. But you can find a large number of different reasons to highlight all team members ![](https://storage.crisp.chat/users/helpdesk/websiPopular

• Is there a way to reset the Karma?

  is there a way to reset the Karma? Yes! You can reset your data from https://app.karmabot.chat/admin/billing. Select the menu item Billing: Menu items Go to the "Danger Zone": ![Danger Zone](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2021-02-11-at-0632_Some readers

• Is there a way I can have access to our data on Karma for Slack?

  You are able to export all your karma to CSV: Go to Karma Dashboard; Choose All in the date picker; Click Karma Feed tab; Scroll to the bottom of the page; Click Export to CSV link.Some readers

• How to change @Karma bot's name on Slack?

  You can rename @Karma bot name to better match it your company branding To change the bot's name, just follow a few simple steps Go to the Karma app page on Slack App Directory; Click on the "Configuration" tab; Scroll down to "Bot User" section; Сlick on the Edit button and change the name to [YOUR TEAM NAME]; Save Changes. Happy Customizing! ![Change bot's name](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1aSome readers

• Is it possible for a person to receive direct notification when they receive karma?

  Is it possible for a person to receive direct notification when they receive karma? Yes, you can set this in Settings → Notifications:Some readers

• I am trying to login into my Karma account, but it keeps logging me into the demo

  I am trying to login into my Karma account, but it keeps logging me into the demo. First you need to exit the demo: Press 'Logout' buttonSome readers

• Karma for Slack Frequently Asked Questions

  How to add Karma bot to my team The easiest would be to grab it directly from Slack app store. How to give karma? First, you need to invite @karma to your channel: /invite @karma Now, karma requests from this channel will get processed by @karma. @username ++ for being awesome! This will send a request to the moderators. Need to cancel my account, I wasn't aware it was not free and just signed in via slack? The only way to geSome readers

• Regarding GDPR, which data is processed by your service exactly?

  Regarding GDPR, which data is processed by your service exactly? Please visit https://slack.com/apps/A22354MPX-karma: Security & ComplianceSome readers

• Karma Connect guide: facilitate your '1-on-1's through Karma

  With Karma on Slack you can effortlessly schedule regular 1-on-1 video calls based on karma use. Log into Karma web panel and enable Karma Connect on your Settings page. Karma Connect settings On this page you can setup the matching mechanism: 'Stay in touch' – Connects activeFew readers

• Multiple ways to send good karma

  Give a single karma point (+ 1 karma): @user ++. See more... Give two karma points (+ 2 karma): @user +++. See more... Give several karma points (+ N karma) and provide the reason for karma request: `@user 5+Few readers

• Karma Reactions (emoji) not always trigger posting a message

  We added a few emojis that give karma. From time to time, we see that when people give karma using these emojis, there is no message in the separate #karma channel. However, when I open the dashboard and logs, I see that karma was given. In order to reduce the number of notifications, we were prompted by several clients to only show the first notification. Only the first emoji would generate a card in #karma channel, the rest will be counted, but not posted publically. This is an expected bFew readers

• Do owners and moderators receive notifications of redeemed rewards?

  In short, yes. As soon as the user redeems the rewards, the owner and moderators receive a DM message from Karma like – @username has just purchased "🛏 Day off for 1₭", please review and mark when fulfilled. Also, in the Rewards settings section there is an option 'Send users fulfillment notifications via email (if availabFew readers

• Is there any possibility, to hide Karma feed from all users?

  Is there any possibility, to hide Karma feed from all users (where all the given karma between people is shown)? On the web, only admins see that. People only see their OWN karma requests in there. People = regular users.Few readers

• How do I see the karma leaderboard through Slack?

  How do I see the karma leaderboard through Slack? To see the leaderboard through Slack, you can run the command /k top on Slack: /k topFew readers

• Where I can find how many points to give do I have?

  Where I can find how many points to give do I have? To find out how many points you can give, you can run the command /k me on Slack: /k me Try this and if you're not a moderator with unlimited points it should tell you the amount of the points you can giveFew readers

• How can I enable karma coins team bonus that splits among the team at the end of the period on Slack?

  You can enable Karma bonus in Settings > Rewards. Log into you Karma dashboard; Go to Settings; Choose Rewards, enable them if they're disabled; Choose the period: daily, weekly, quarterly, etc.; From there you can choose from 3 types of bonuses that we provide; Set your bonus in karma points. Karma bonus types available Team bonus based on karma share Bonus is shareFew readers

• Does karma work in private channels?

  Does karma work in private channels? Yes. You'd need to add @karma to a private conversaion/channel for it to start tracking that channel.Few readers

• Automated rewards in Karma for Slack: Purchase process

  Gift cards are fully automated. A person is able to pick from the list of 300+ gift cards and get a redemption link via Slack and email. Please make sure the admins have setup such rewards in Settings > Rewards, see how to create automated rewards on Karma for Slack. How to redeem a gift card on Karma for SlackFew readers