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Build stronger, happier teams. Set goals, track performance and reward excellence on Slack.
Automated rewards in Karma: gift cards integration
In many countries, Karma bot can facilitate automated incentives via gift cards. The full list of available 300+ rewards (including charities) is available here. The gift cards are available to the following countries: List of the countries and currencies available: United States (USD) Great Britain (GBP) France (EUR)
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Karma for Slack Frequently Asked Questions
How to add Karma bot to my team The easiest would be to grab it directly from Slack app store. How to give karma? First, you need to invite @karma to your channel: /invite @karma Now, karma requests from this channel will get processed by @karma. @username ++ for being awesome! This will send a request to the moderators. Need to cancel my account, I wasn't aware it was not free and just signed in via slack? The only way to ge
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Karma Achievements guide
Why do I need Achievements and how to configure them? Regardless of whether your team has a well-built KPI system or a system of job grades - the Achievements can help you in daily motivation and small incentives for employees. It often happens that approximately the same employees appear in the TOP 10 Karma score, which can demotivate the rest of the team. But you can find a large number of different reasons to highlight all team members ![](https://storage.crisp.chat/users/helpdesk/websi
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Is there a free version of Karma for Slack?
In short, yes. Karma has a limited free tier. As soon as you've installed Karma, a free 30-day trial begins for Karma Pro with all premium features available to you. Afterwards, in 30 days from the date of the initial installation, teams get automatically downgraded to free account. You can choose to downgrade manually via Billing > Danger Zone > Downgrade button. ![How to downgrade to free account](https://storage.crisp.chat/users/helpdesk/website/
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How to re-install Karma on Slack?
Sometimes it is helpful to re-install Karma on your Slack workspace. Here is how you can do that. Find @Karma on your Slack and open direct messages; At the top of that view you will find a tab that would look like this: Karma Tab on Slack Click Configuration button to see Karma's page on Slack marketplace: ![Karma Conf
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How to change @Karma bot's name on Slack?
You can rename @Karma bot name to better match it your company branding To change the bot's name, just follow a few simple steps Go to the Karma app page on Slack App Directory; Click on the "Configuration" tab; Scroll down to "Bot User" section; Сlick on the Edit button and change the name to [YOUR TEAM NAME]; Save Changes. Happy Customizing! : @user ++. See more... Give two karma points (+ 2 karma): @user +++. See more... Give several karma points (+ N karma) and provide the reason for karma request: `@user 5+
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Is there a way I can have access to our data on Karma for Slack?
You are able to export all your karma to CSV: Go to Karma Dashboard; Choose All in the date picker; Click Karma Feed tab; Scroll to the bottom of the page; Click Export to CSV link.
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Is there a way to reset the Karma?
is there a way to reset the Karma? Yes! You can reset your data from https://app.karmabot.chat/admin/billing. Select the menu item Billing: Menu items Go to the "Danger Zone": ? On the web, only admins see that. People only see their OWN karma requests in there. People = regular users.
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Karma Reactions (emoji) not always trigger posting a message
We added a few emojis that give karma. From time to time, we see that when people give karma using these emojis, there is no message in the separate #karma channel. However, when I open the dashboard and logs, I see that karma was given. In order to reduce the number of notifications, we were prompted by several clients to only show the first notification. Only the first emoji would generate a card in #karma channel, the rest will be counted, but not posted publically. This is an expected b
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Regarding GDPR, which data is processed by your service exactly?
Regarding GDPR, which data is processed by your service exactly? Please visit https://slack.com/apps/A22354MPX-karma: Security & Compliance
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I am trying to login into my Karma account, but it keeps logging me into the demo
I am trying to login into my Karma account, but it keeps logging me into the demo. First you need to exit the demo: Press 'Logout' button
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I'm trying to add reactions to new emoji's in Slack. They are not present. How do I sync that with Slack again?
I am trying to add reactions to new emoji's in Slack. They are not present. How do I sync that with Slack again? Emoji's are cached locally and updated in 1-2 days. However, you can speed up this process by hard clearing the browser cache, since emoji's are stored locally in the browser storage.
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Do owners and moderators receive notifications of redeemed rewards?
In short, yes. As soon as the user redeems the rewards, the owner and moderators receive a DM message from Karma like – @username has just purchased "🛏 Day off for 1₭", please review and mark when fulfilled. Also, in the Rewards settings section there is an option 'Send users fulfillment notifications via email (if availab
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How to delete Karma from Slack
Q: You added Karma to Slack and you can't figure out how to get rid of it. A: Go to the Billing page, expand the "Danger Zone" and click the Delete button: How to delete Karma from Slack
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How do I create a group?
How to create a group on Karma for Slack. Follow these few simple steps to create a group: Select the menu item Groups: Menu items Click on the Create group button: ![Group list](https://storage.crisp.chat/users/h
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Where I can find how many points to give do I have?
Where I can find how many points to give do I have? To find out how many points you can give, you can run the command /k me on Slack: /k me Try this and if you're not a moderator with unlimited points it should tell you the amount of the points you can give
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How can I enable karma coins team bonus that splits among the team at the end of the period on Slack?
You can enable Karma bonus in Settings > Rewards. Log into you Karma dashboard; Go to Settings; Choose Rewards, enable them if they're disabled; Choose the period: daily, weekly, quarterly, etc.; From there you can choose from 3 types of bonuses that we provide; Set your bonus in karma points. Karma bonus types available Team bonus based on karma share Bonus is share
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Karma Connect Onboarding
Automate onboarding with Karma Connect Facilitate onboarding by scheduling individual Karma Connect plan for a new team member. Settings for onboarding In the Connect settings section there is the "Automate onboarding with Karma Connect" section. In this section, it is possible to create the onboarding card in which a user
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In-depth user profiles and categories
In-depth user profiles and categories Karma bot automatically builds user profiles based on the reasons given in karma requests Karma bot uses Natural Language Understanding (NLU) and Machine Learning technologies to read, recognize and predict the reasons provided with your karma requests to create a profile for each team member. The metrics we recognize and utilize:
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