Do owners and moderators receive notifications of redeemed rewards?
In short, yes.
As soon as the user redeems the rewards, the owner and moderators receive a DM message from Karma like – @username has just purchased "🛏 Day off for 1₭", please review and mark when fulfilled.
![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-12-14-at-1825_1i1sma1.png)
Also, in the Rewards settings section there is an option 'Send users fulfillment notifications via email (if available)'. If this option is enabled, the owner and moderators will receive a email like – "🛏 Day off" has just been redeemed by @username, please check it out here.
After the reward is fulfilled, the user who redeemed the reward will receive a DM message from Karma like – Rad! "🛏 Day off" has just been fulfilled by @username.
![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-12-14-at-1826_154a565.png)
If you redeem a reward using the /k rewards command, then the redeemer will receive a message like – You just purchased "🛏 Day off for 1₭". Admin will review and fulfill it shortly.
![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-12-14-at-1813_19ut7yy.png)
If the user who redeemed the rewards is an owner or moderator, he will not receive a redeem notification.
As soon as the user redeems the rewards, the owner and moderators receive a DM message from Karma like – @username has just purchased "🛏 Day off for 1₭", please review and mark when fulfilled.
![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-12-14-at-1825_1i1sma1.png)
Also, in the Rewards settings section there is an option 'Send users fulfillment notifications via email (if available)'. If this option is enabled, the owner and moderators will receive a email like – "🛏 Day off" has just been redeemed by @username, please check it out here.
After the reward is fulfilled, the user who redeemed the reward will receive a DM message from Karma like – Rad! "🛏 Day off" has just been fulfilled by @username.
![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-12-14-at-1826_154a565.png)
If you redeem a reward using the /k rewards command, then the redeemer will receive a message like – You just purchased "🛏 Day off for 1₭". Admin will review and fulfill it shortly.
![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-12-14-at-1813_19ut7yy.png)
If the user who redeemed the rewards is an owner or moderator, he will not receive a redeem notification.
Updated on: 14/12/2020
Thank you!