• Karma for Slack Frequently Asked Questions

  Answers to common Karma bot questions for Slack: adding the bot, pricing plans, free trials, payment methods, and account managementPopular

• Automated rewards in Karma: Gift cards integration

  | The feature is only available to Karma Pro customers. Automated e-gift cards with Karma Rewards Overview In many countries, Karma bot can facilitate automated incentives via gift cards. The full list of available 300+ rewards is available through Tango Card's reward catalog. The gift cards are available to the following countries: Argentina (ARS), Australia (AUD), Bangladesh (BDT), Brazil (BRL), Canada (CAD), **CPopular

• Karma Achievements guide

  Guide to Karma Achievements: set up custom milestones and badges for your team. Reward karma streaks, totals, and special accomplishmentsPopular

• Is there a free version of Karma for Slack?

  In short, yes. Karma has a limited free tier. As soon as you've installed Karma, a free 30-day trial begins for Karma Pro with all premium features available to you. Afterwards, in 30 days from the date of the initial installation, teams get automatically downgraded to free account. You can choose to downgrade manually via Billing > Danger Zone > Downgrade button. ![How to downgrade to free account](https://storage.crisp.chat/users/helpdesk/website/Popular

• Multiple ways to send good karma

  Discover multiple ways to give karma in Slack: @mention, slash commands, quick actions, reactions, and channel-wide recognition optionsPopular

• How to change @Karma bot's name on Slack?

  Change @Karma bot's display name in Slack by going to the app's profile settings. Customize the bot name to match your company culturePopular

• How to re-install Karma on Slack?

  Reinstall Karma bot on Slack in a few simple steps: remove the old installation, then add Karma again from the Slack App DirectoryPopular

• Automated rewards in Karma for Slack: Purchase process

  | The feature is only available to Karma Pro customers. Gift cards are fully automated. A person is able to pick from the list of 300+ gift cards and get a redemption link via Slack and email. Please make sure the admins have setup such rewards in Settings > Rewards, see how to create automated rewards on Karma for Slack. How to redeem a gift card on Karma for SlackSome readers

• Is there a way to reset the Karma?

  Learn how to reset your Karma bot data from the Billing page Danger Zone. Choose what to delete including points, rewards, and historySome readers

• Karma Connect guide: facilitate your '1-on-1's through Karma

  Karma Connect pairs team members for 1-on-1 conversations to build relationships. Set up pairing schedules, topics, and track connectionsSome readers

• I'm trying to add reactions to new emoji's in Slack. They are not present. How do I sync that with Slack again?

  I am trying to add reactions to new emoji's in Slack. They are not present. How do I sync that with Slack again? Emoji's are cached locally and updated in 1-2 days. However, you can speed up this process by hard clearing the browser cache, since emoji's are stored locally in the browser storage.Some readers

• How do I see the karma leaderboard through Slack?

  View the Karma leaderboard in Slack by running the /k top command. See your team's top karma earners for the last month or quarterSome readers

• Karma Connect Onboarding

  Get started with Karma Connect: set up automated team pairing for 1-on-1 meetings. Configure schedules, channels, and participant groupsSome readers

• How to delete Karma from Slack

  Remove Karma bot from Slack: go to your workspace Apps page, find Karma, and remove it. Your account will be auto-deleted after removalSome readers

• Roles

  Initially, all channel members receive karma. However, Owners and Admins have the ability to revoke karma from specific employees. To do this, they can simply leave the checkbox empty for the desired users and apply the changes. Admins and Owners possess access to the Roles tab and are capable of implementing changes in line with their designated roles. When you grant users the MoSome readers

• Does karma work in private channels?

  Does karma work in private channels? Yes. You'd need to add @karma to a private conversaion/channel for it to start tracking that channel.Some readers

• In-depth user profiles and categories

  Explore Karma bot user profiles with detailed metrics: karma received, granted, activity score, achievements, and value category breakdownsSome readers

• Is there a way I can have access to our data on Karma for Slack?

  Access your Karma data via the web dashboard Reports page. Export CSV files with karma history, leaderboards, and detailed team analyticsSome readers

• Karma Reactions (emoji) not always trigger posting a message

  We added a few emojis that give karma. From time to time, we see that when people give karma using these emojis, there is no message in the separate #karma channel. However, when I open the dashboard and logs, I see that karma was given. In order to reduce the number of notifications, we were prompted by several clients to only show the first notification. Only the first emoji would generate a card in #karma channel, the rest will be counted, but not posted publically. This is an expected bSome readers

• Where I can find how many points to give do I have?

  Check your remaining karma points with the /k me command in Slack. It shows your current balance and how many points you can still giveSome readers

• How do I create a group?

  How to create a group on Karma for Slack. || Group management is available to admins only. Admins can add more admins in Roles Follow these few simple steps to create a group: Select the menu item Groups: Click on the Create group button: ![Group list](https://storage.crisp.chat/users/hSome readers

• How can I enable karma coins team bonus that splits among the team at the end of the period on Slack?

  Enable Karma coins team bonus in Settings under Rewards. Set a bonus period and coins will be distributed among team members automaticallySome readers

• I am trying to login into my Karma account, but it keeps logging me into the demo

  If Karma keeps logging you into the demo, clear your browser cookies or use incognito mode, then log in with your actual workspaceSome readers

• Do owners and moderators receive notifications of redeemed rewards?

  In short, yes. As soon as the user redeems the rewards, the owner and moderators receive a DM message from Karma like – @username has just purchased "🛏 Day off for 1₭", please review and mark when fulfilled. Also, in the Rewards settings section there is an option 'Send users fulfillment notifications via email (if availabFew readers

• Is it possible for a person to receive direct notification when they receive karma?

  Yes, enable direct karma notifications in Settings under Notifications. Users get a DM from Karma bot when they receive karma pointsFew readers

• Is there any possibility, to hide Karma feed from all users?

  Is there any possibility, to hide Karma feed from all users (where all the given karma between people is shown)? On the web, only admins see that. People only see their OWN karma requests in there. People = regular users.Few readers

• Regarding GDPR, which data is processed by your service exactly?

  GDPR data details for Karma bot: we process usernames, Slack/Teams IDs, karma scores, and workspace info. No sensitive personal data storedFew readers