• Karma for Slack Frequently Asked Questions

  Answers to common Karma bot questions for Slack: adding the bot, pricing plans, free trials, payment methods, and account managementPopular

• Automated rewards in Karma: Gift cards integration

  | The feature is only available to Karma Pro customers. Automated e-gift cards with Karma Rewards Overview In many countries, Karma bot can facilitate automated incentives via gift cards. The full list of available 300+ rewards is available through Tango Card's reward catalog. The gift cards are available to the following countries: Argentina (ARS), Australia (AUD), Bangladesh (BDT), Brazil (BRL), Canada (CAD), **CPopular

• Karma Achievements guide

  Guide to Karma Achievements: set up custom milestones and badges for your team. Reward karma streaks, totals, and special accomplishmentsPopular

• Multiple ways to send good karma

  Discover multiple ways to give karma in Slack: @mention, slash commands, quick actions, reactions, and channel-wide recognition optionsPopular

• Is there a free version of Karma for Slack?

  Yes — you can start Karma with a free 30-day trial that gives you full access to every feature across Slack, MS Teams, Telegram, and the Web platform. No credit card required to start.Popular

• How to change @Karma bot's name on Slack?

  Change @Karma bot's display name in Slack by going to the app's profile settings. Customize the bot name to match your company culturePopular

• How to re-install Karma on Slack?

  Reinstall Karma bot on Slack in a few simple steps: remove the old installation, then add Karma again from the Slack App DirectoryPopular

• Automated rewards in Karma for Slack: Purchase process

  Gift cards are fully automated. A person is able to pick from the list of 300+ gift cards and get a redemption link via Slack and email. Please make sure the admins have setup such rewards in Settings > Rewards. How to redeem a gift card on Karma for Slack Type /k rewards on Slack to see the list of available rewards: ![In this example, TEST is a $5 gift card](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/imageutqSome readers

• Karma Connect guide: facilitate your '1-on-1's through Karma

  Karma Connect pairs team members for 1-on-1 conversations to build relationships. Set up pairing schedules, topics, and track connectionsSome readers

• Is there a way to reset the Karma?

  Learn how to reset your Karma bot data from the Billing page Danger Zone. Choose what to delete including points, rewards, and historySome readers

• I'm trying to add reactions to new emoji's in Slack. They are not present. How do I sync that with Slack again?

  I am trying to add reactions to new emoji's in Slack. They are not present. How do I sync that with Slack again? Emoji's are cached locally and updated in 1-2 days. However, you can speed up this process by hard clearing the browser cache, since emoji's are stored locally in the browser storage.Some readers

• How do I see the karma leaderboard through Slack?

  View the Karma leaderboard in Slack by running the /k top command. See your team's top karma earners for the last month or quarterSome readers

• In-depth user profiles and categories

  Explore Karma bot user profiles with detailed metrics: karma received, granted, activity score, achievements, and value category breakdownsSome readers

• Karma Connect Onboarding

  Get started with Karma Connect: set up automated team pairing for 1-on-1 meetings. Configure schedules, channels, and participant groupsSome readers

• How to delete Karma from Slack

  Remove Karma bot from Slack: go to your workspace Apps page, find Karma, and remove it. Your account will be auto-deleted after removalSome readers

• Roles

  Karma has three roles — Owner, User, and Admin — plus five additional permissions that can be assigned on top of any role. Here's how they work. How to manage roles Go to Roles in the dashboard. Each team member has an Edit button to manage their individual settings. You can also select multiple users at once using the checkboxes and apply bulk changes — for example, enabling or revoking Accept karma, Moderation, or Personal unlimited karma across thSome readers

• Does karma work in private channels?

  Does karma work in private channels? Yes. You'd need to add @karma to a private conversaion/channel for it to start tracking that channel.Some readers

• Is there a way I can have access to our data on Karma for Slack?

  Access your Karma data via the web dashboard Reports page. Export CSV files with karma history, leaderboards, and detailed team analyticsSome readers

• Karma emoji reactions don't always post a message to the karma channel

  This is expected behaviour, not a bug.Karma only posts a card to the #karma channel for the first emoji reaction on a message. Any additional reactions after the first are still counted and awarded according to your Reaction mode setting — but they do not trigger additional public posts.How many karma points are awarded depends on your Reaction modeIn Settings → Reactions, there are two modes:1 karma max — no matter how many people react with the karma emoji, the message author receivesSome readers

• Where I can find how many points to give do I have?

  Check your remaining karma points with the /k me command in Slack. It shows your current balance and how many points you can still giveSome readers

• I am trying to login into my Karma account, but it keeps logging me into the demo

  If Karma keeps logging you into the demo, clear your browser cookies or use incognito mode, then log in with your actual workspaceSome readers

• How do I create a group?

  How to create a group on Karma for Slack. || Group management is available to admins only. Admins can add more admins in Roles Follow these few simple steps to create a group: Select the menu item Groups: Click on the Create group button: ![Group list](https://storage.crisp.chat/users/hSome readers

• How can I enable karma coins team bonus that splits among the team at the end of the period on Slack?

  Enable Karma coins team bonus in Settings under Rewards. Set a bonus period and coins will be distributed among team members automaticallySome readers

• Regarding GDPR, which data is processed by your service exactly?

  GDPR data details for Karma bot: we process usernames, Slack/Teams IDs, karma scores, and workspace info. No sensitive personal data storedFew readers

• Do owners and moderators receive notifications of redeemed rewards?

  Yes — when a reward is redeemed, owners and moderators are notified in two ways. Slack DM from Karma As soon as a user redeems a reward, Karma sends a direct message to all owners and moderators:@username has just purchased "🛏 Day off for 1₭", please review and mark when fulfilled. Email notification (optional) In [Rewards settings](https://app.karmabot.chat/admin/optioFew readers

• Is it possible for a person to receive direct notification when they receive karma?

  Yes, enable direct karma notifications in Settings under Notifications. Users get a DM from Karma bot when they receive karma pointsFew readers

• Is there any possibility, to hide Karma feed from all users?

  No — the general feed is visible to all workspace members and shows all karma given and received, with one exception: karma sent privately is hidden from the feed and visible only to the sender and recipient. What can be hidden While the feed itself cannot be hidden, two other sections can be restricted from public view: Leaderboard — can be hidden so only admins and moderators see the rankings. Feedback — anonymous feedback and survey results can be restricted so they are notFew readers