• Karma bot Billing and Pricing

  Karma bot pricing plans: from $30/month for small teams to Enterprise. Free 30-day trial, pay with Visa/MC/Amex via Stripe billingPopular

• End User License Agreement (EULA)

  Read the Karma bot End User License Agreement (EULA) covering terms of use, user rights, limitations, and legal agreements for the servicePopular

• Who can request karma

  Configure who can request karma in your workspace. Set permissions in Karma bot Settings under Permissions to control karma request accessPopular

• How do other companies set their Karma Rewards up?

  Explore how 2975+ teams set up Karma rewards: from gift cards and gadgets to extra days off and charitable donations for their employeesPopular

• Gift Cards and Taxes

  Gift cards have topped wishlists for 13 years in a row, according to the National Retail Federation. Your employees like to choose how they spend their hard-earned remuneration. This desire — combined with the Tango Card making it easy to send and track rewards — makes gift cards a win-win business solution. But uncertainty about gift card taxes can be a concern for some professionals. Are giPopular

• Is Karma down? Seems like it is not working

  In most cases Karma, as an app, is operating as usual. Sometimes it is Slack or Microsoft Teams that are not fully operational. You can track the current status on Karma Status page, which 99.999% of the time looks like this.Popular

• I'd like to redeem my gift cards but they stay as "pending". What do I need to do?

  If gift cards stay as pending, contact your team Administrator who manages the reward fulfillment process and can approve your redemptionPopular

• Karma via E-mail

  Karma via email integration is not yet available. The feature requires an address parser and abstract super-user for external sendersSome readers

• Quick Actions

  Use Karma Quick Actions in Slack to give karma via message shortcuts. Right-click any message and award karma points without typing commandsSome readers

• On-boarding guide

  Karma bot onboarding guide: install the app, connect your workspace, configure core settings, and start building a recognition cultureSome readers

• How to delete an account

  Delete your Karma bot account via Settings, Danger Zone, and the Delete Account button. Note: Slack removal must be done manuallySome readers

• Bonus karma shares

  Bonus share is the share of extra coins per user at the end of a bonus period (day, week, month or quarter). It is calculated based on karma that was accumulated by user. Example Preset 100 coins monthly bonus User A received 8 karma in a month, user B received 2 coins. Bonus distribution User A will receives 80% out of 100 coins (80 coins) User B will receives 20% out of 100 coins (20 coins)Some readers

• Microkarma

  There are times when your team member says something funny, or maybe expresses an interesting idea and other get a whole bunch of emojis reactions for it. Wouldn't be nice to give him a small chunk of karma for it? And here is Microkarma option is coming. It allows you to approve a small amount of positive or negative karma for emoji reactions. To take advantage of this feature you need to complete next 3 steps. Go to Settings via Profile menu ![](https://storage.crisp.chat/users/helpdSome readers

• If I have it set that each individual can give out 5 Karma per week, do they get a notification when they run out?

  When users exceed their karma limit, the bot notifies them the action is not possible. Use /k me to check your remaining karma allowanceSome readers

• Karma Rewards

  Explore how 2975+ teams set up Karma rewards: from gift cards and gadgets to extra days off and charitable donations for their employeesSome readers

• Terms of service

  Read Karma bot's Terms of Service covering usage rules, account responsibilities, payment terms, and service limitations for all usersSome readers

• Chrome Dashboard Extension

  Download Karma bot extension for Google Chrome browser. It replaces the standard new tab with a comprehensive Karma bot dashboard. The dashboard reflects the current state of affairs in your team. It has a lot of important up-to-date information about your team and projects. The dashboard is using your current Karma bot session. You'd be prompted to log in. This waySome readers

• Coupons, vouchers, discounts, promo codes

  If your team is qualified as a nonprofit on Slack, get in touch for a discount. Check our Billing FAQ. We have good news for big teams too. To encourage our most activeSome readers

• Karma bot user profile metrics

  Understand Karma bot profile metrics: Activity Score, karma received and granted totals, value breakdowns, and historical performance dataFew readers

• My Karma seems really slow today, what could that be?

  First of all, thank you for choosing Karma and apologies for the performance issues you are exoeriencing. Check Karma Status page. It could be that Slack or MS Teams are down. Please make sure you have reported an issue. Try re-installing Karma (How to re-install Karma on Slack?). All your data and billing info will remain intact. It basically would mean re-connectFew readers

• Who can edit roles and set options

  This feature will allow the owner to grant or restrict access to top roles and options management to other team moderators. To set this up use these 3 steps. Go to Settings via Profile menu Go to Permissions section Assign Who can edit roles and change these options There are two availableFew readers

• Privacy policy

  Read Karma bot's Privacy Policy: learn what data is collected, how it's stored and used, GDPR compliance details, and your data rightsFew readers

• Company values

  Karma bot provides you with actionable HR insights. Every karma request description (reason) is analyzed. It automatically falls under a certain category. Karma bot comes with 5 preset categories: Teamwork, Above & Beyond, Goals, Reliability and Communications. However, you can customize categories tailored to your team values. Follow these steps to enable and set your own categories. **Go to SettFew readers