• Karma bot Billing and Pricing

  Karma bot pricing plans: from $30/month for small teams to Enterprise. Free 30-day trial, pay with Visa/MC/Amex via Stripe billingPopular

• End User License Agreement (EULA)

  Read the Karma bot End User License Agreement (EULA) covering terms of use, user rights, limitations, and legal agreements for the servicePopular

• Who can request karma

  Configure who can request karma in your workspace. Set permissions in Karma bot Settings under Permissions to control karma request accessPopular

• How do other companies set their Karma Rewards up?

  Explore how 2975+ teams set up Karma rewards: from gift cards and gadgets to extra days off and charitable donations for their employeesPopular

• Gift Cards and Taxes

  Gift cards have topped wishlists for 13 years in a row, according to the National Retail Federation. Your employees like to choose how they spend their hard-earned remuneration. This desire — combined with the Tango Card making it easy to send and track rewards — makes gift cards a win-win business solution. But uncertainty about gift card taxes can be a concern for some professionals. Are giPopular

• Is Karma down? Seems like it is not working

  In most cases Karma, as an app, is operating as usual. Sometimes it is Slack or Microsoft Teams that are not fully operational. You can track the current status on Karma Status page, which 99.999% of the time looks like this.Popular

• I'd like to redeem my gift cards but they stay as "pending". What do I need to do?

  If gift cards stay as pending, contact your team Administrator who manages the reward fulfillment process and can approve your redemptionPopular

• Karma via E-mail

  Karma via email integration is not yet available. The feature requires an address parser and abstract super-user for external sendersPopular

• Quick Actions

  Use Karma Quick Actions in Slack to give karma via message shortcuts. Right-click any message and award karma points without typing commandsSome readers

• How to delete an account

  Delete your Karma bot account via Settings, Danger Zone, and the Delete Account button. Note: Slack removal must be done manuallySome readers

• On-boarding guide

  Karma bot onboarding guide: install the app, connect your workspace, configure core settings, and start building a recognition cultureSome readers

• Bonus karma shares

  A bonus share is the portion of a bonus pool that each user receives at the end of a bonus period (day, week, month, or quarter). It's calculated proportionally — the more karma a user earned during the period, the larger their share of the bonus coins. How it works The total bonus pool is divided among users based on their share of the karma earned that period. If someone earned 70% of all karma given out, they receive 70% of the bonus coins. Example Setup: Monthly bonus pool:Some readers

• Microkarma

  There are times when your team member says something funny, or maybe expresses an interesting idea and other get a whole bunch of emojis reactions for it. Wouldn't be nice to give him a small chunk of karma for it? And here is Microkarma option is coming. It allows you to approve a small amount of positive or negative karma for emoji reactions. To take advantage of this feature you need to complete next 3 steps. Go to Settings via Profile menu ![](https://storage.crisp.chat/users/helpdSome readers

• Karma Rewards

  Explore how 2975+ teams set up Karma rewards: from gift cards and gadgets to extra days off and charitable donations for their employeesSome readers

• If I have it set that each individual can give out 5 Karma per week, do they get a notification when they run out?

  When users exceed their karma limit, the bot notifies them the action is not possible. Use /k me to check your remaining karma allowanceSome readers

• Terms of service

  Read Karma bot's Terms of Service covering usage rules, account responsibilities, payment terms, and service limitations for all usersSome readers

• Coupons, vouchers, discounts, promo codes

  If your team is qualified as a nonprofit on Slack, get in touch for a discount. Check our Billing FAQ. We have good news for big teams too. To encourage our most activeSome readers

• My Karma seems really slow today, what could that be?

  First of all, thank you for choosing Karma and apologies for the performance issues you are experiencing. Check Karma Status page. It could be that Slack or MS Teams are down. Please make sure you have reported an issue. Try reinstalling Karma. All your data and billing info will remain intact. It basically means reconnecting your Karma account to Slack environment.Some readers

• Who can edit roles and set options

  By default, only Owners can edit roles and change settings. This can be extended to moderators using the steps below. How to set it up Open Settings via the Profile menu in the top right corner. Go to the Security section and find Permissions. Under Who can edit roles and change these options, choose one of the two options from the dropdown: Owners — only Owners can edit roles and settings (default) Owners and moderators — Owners and users with thFew readers

• Privacy policy

  Read Karma bot's Privacy Policy: learn what data is collected, how it's stored and used, GDPR compliance details, and your data rightsFew readers

• Karma bot user profile metrics

  Understand Karma bot profile metrics: Activity Score, karma received and granted totals, value breakdowns, and historical performance dataFew readers

• Company values

  Karma bot provides you with actionable HR insights. Every karma request description (reason) is analyzed. It automatically falls under a certain category. Karma bot comes with 5 preset categories: Teamwork, Above & Beyond, Goals, Reliability and Communications. However, you can customize categories tailored to your team values. Follow these steps to enable and set your own categories. **Go to SettFew readers