General | Karma Help Centre

Karma bot Billing and Pricing
What’s included in the free trial? Karma bot’s 30-day trial is a full-feature plan. You can use all of the features available. No credit card required. What's the price for Karma bot? Karma bot plan is based on the number of members at your Slack's workspace. Small team 1-19 active users $30 per month Medium team 20-199 active users $90 per month Large team 200-499 active users $200 per month Enterprise team 500+ users [Request a demo](http://calVery popular
Karma via E-mail
A short answer is that such an integration it not possible at the moment. In order for Karma to support this we'd need to build an email parser, which could be done through Zapier potentially (possibly, maybe), but that's not the main issue with such concept. When getting karma via emails from people who do not belong to an organisation we'd need to come up with a Superuser kind of abstraction that would appear on teams' leaderboards as top karma sender. Such a user would also participate in boVery popular
Is Karma down? Seems like it is not working
In most cases Karma, as an app, is operating as usual. Sometimes it is Slack or Microsoft Teams that are not fully operational. You can track the current status on Karma Status page, which 99.999% of the time looks like this. Is Karma down? Check out Karma Status pageVery popular
How do other companies set their Karma Rewards up?
Karma Rewards Guide Karma rewards One of the key features of Karma is helping to unite and engage the team. Karma Rewards provides the ability to “monetize” and “materialize” the karma points received. The Rewards module can be configured individually for each team, based on company values as a whole and the personal characteristics of specific employees. You can (and youVery popular
I'd like to redeem my gift cards but they stay as "pending". What do I need to do?
I'd like to redeem my gift cards but they stay as "pending". What do I need to do? Karma Rewards You need to contact your karma admin for that. They can handle rewards fulfillment.Very popular
My Karma seems really slow today, what could that be?
First of all, thank you for choosing Karma and apologies for the performance issues you are exoeriencing. Check Karma Status page. It could be that Slack or MS Teams are down. Please make sure you have reported an issue. Try re-installing Karma (How to re-install Karma on Slack?). All your data and billing info will remain intact. It basically would mean re-connectVery popular
Bonus karma shares
Bonus share is the share of extra coins per user at the end of a bonus period (day, week, month or quarter). It is calculated based on karma that was accumulated by user. Example Preset 100 coins monthly bonus User A received 8 karma in a month, user B received 2 coins. Bonus distribution User A will receives 80% out of 100 coins (80 coins) User B will receives 20% out of 100 coins (20 coins)Popular
If I have it set that each individual can give out 5 Karma per week, do they get a notification when they run out?
Q: What will happen if users try to give out more than they can based on their karma limits? A: Karma will come back and say 'sorry, you can't do that'. People can see their limits via /k me. /k me responsePopular
Gift Cards and Taxes
Gift cards have topped wishlists for 13 years in a row, according to the National Retail Federation. Your employees like to choose how they spend their hard-earned remuneration. This desire — combined with the Tango Card making it easy to send and track rewards — makes gift cards a win-win business solution. But uncertainty about gift card taxes can be a concern for some professionals. Are giPopular
Who can request karma
Who can request karma This feature will allow to grant or restrict karma requests to simple users. To set this up use these 3 steps. Go to Settings via Profile menu Go to Permission section Assign Who can request karma option There are two available options: everyone or owners and moderatoFew readers
Billing and pricing FAQ
Billing and pricing FAQ Karma bot pricing explained What’s included in the free trial? Karma bot’s 30-day trial is a full-feature plan. You can use all of the features available. No credit card required. What's the price for Karma bot? Karma bot plan is based on the number of members at your Slack's workspace.Few readers
Who can edit roles and set options
Who can edit roles and set options This feature will allow the owner to grant or restrict access to top roles and options management to other team moderators. To set this up use these 3 steps. Go to Settings via Profile menu Go to Permissions section **Assign Who can edit roles and chanFew readers
End User License Agreement (EULA)
End User License Agreement (EULA) Last updated: February 19, 2020 Interpretation and Definitions Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this End-User License Agreement: Agreement means this End-User License Agreement that forms the entiFew readers
Coupons, vouchers, discounts, promo codes
Coupons, vouchers, discounts, promo codes If your team is qualified as a nonprofit on Slack, get in touch for a discount. Check our Billing FAQ. We have good news for big teams too. ToFew readers
On-boarding guide
On-boarding guide What is Karma bot? Karma bot is a complete HR/PM tool for collaborative teams of any size. It helps to build stronger and happier teams, set long-term goals, track performance and reward excellence, providing the team leaders with actionable HR insights right here on Slack. Karma bot is aFew readers
Karma bot user profile metrics
Karma bot user profile metrics Full description of the metrics Karma bot utilises Teamwork - orange petal Together we make a good idea great. We support each other, we discuss and deliver. We stick to commitments and we ask questions to find out the answers together. Above & Beyond - green petal We are happy to go the extra mile to get things done. We enjoy initiative and we offer suppFew readers
Karma Rewards
Karma Rewards Set up your own rewards and let your employees be even more engaged than ever. Regardless of a place on a leaderboard, the rewards can be enjoyed: movie tickets, gift cards and days off, you name it. [admin] Set the Rewards To set the Rewards head over to Settings > Rewards Set the bonus period; Set current bonus; Use reward templates or create a custom reward; Customize the rewaFew readers
Quick Actions
Quick Actions Interactive buttons The easiest way to use Karma bot is via Quick Actions interactive buttons. To access the Actions menu type: /k or use <...> icon to turn a message into karma request. @user karma request ![](https://storage.crisp.chat/users/helpdesk/website/243e916Few readers
How to delete an account
How to delete an account This article will help you if you suddenly decided not to believe in karma :-( For such cases, Karma bot has a special zone in the Billing section: Danger Zone. Go to Billing via Profile menu Expand the Danger Zone and click on the Delete button ![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1Few readers
Terms of service
Terms of service Last updated: May 11, 2020 These Terms and Conditions ("Terms", "Terms and Conditions", "Terms of Service") govern your relationship with https://karmabot.chat website (the "Service") operated by Karma bot, Inc. ("us", "we", or "our"). Please read these Terms and Conditions carefully before using the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and othersFew readers
Microkarma
Microkarma There are times when your team member says something funny, or maybe expresses an interesting idea and other get a whole bunch of emojis reactions for it. Wouldn't be nice to give him a small chunk of karma for it? And here is Microkarma option is coming. It allows you to approve a small amount of positive or negative karma for emoji reactions. To take advantage of this feature you need to complete next 3 steps. Go to Settings via Profile menu ![](https://storage.criFew readers
Privacy policy
Privacy policy Effective date: May 30, 2018 Sliday Limited ("us", "we", or "our") operates the http://karmabot.chat website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otheFew readers
Company values
Company values Karma bot provides you with actionable HR insights. Every karma request description (reason) is analyzed. It automatically falls under a certain category. Karma bot comes with 5 preset categories: Teamwork, Above & Beyond, Goals, Reliability and Communications. However, you can customize categories tailored to your team values. Follow these steps to enable and set your own categFew readers
Chrome Dashboard Extension
Chrome Dashboard Extension Download Karma bot extension for Google Chrome browser. It replaces the standard new tab with a comprehensive Karma bot dashboard. The dashboard reflects the current state of affairs in your team. It has a lot of important up-to-date information about your team and projects. The dashboard is using your current Karma bot session. YouFew readers