How to re-install Karma on Slack?
Sometimes it is helpful to re-install Karma on your Slack workspace. Here is how you can do that.
Find @Karma on your Slack and open direct messages;
At the top of that view you will find a tab that would look like this:
![Karma Tab on Slack](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-10-27-at-3173_1t4a0mt.png)
Click Configuration button to see Karma's page on Slack marketplace:
![Karma Configuration](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-10-27-at-3195_1qypywe.png)
Scroll to the very bottom of the screen. And click Remove App button to disconnect Karma app from your Slack workspace:
![Remove App](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-10-27-at-3210_1hfgs9q.png)
Open Karma app store page and install it again.
All your historical data and billing info will remain intact. Such a re-install basically would mean re-connecting your Karma account to Slack environment.
Find @Karma on your Slack and open direct messages;
At the top of that view you will find a tab that would look like this:
![Karma Tab on Slack](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-10-27-at-3173_1t4a0mt.png)
Click Configuration button to see Karma's page on Slack marketplace:
![Karma Configuration](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-10-27-at-3195_1qypywe.png)
Scroll to the very bottom of the screen. And click Remove App button to disconnect Karma app from your Slack workspace:
![Remove App](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screen-shot-2020-10-27-at-3210_1hfgs9q.png)
Open Karma app store page and install it again.
All your historical data and billing info will remain intact. Such a re-install basically would mean re-connecting your Karma account to Slack environment.
Updated on: 14/12/2020
Thank you!