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General info on Karma: peer appreciation and recognition platform for Slack, MS Teams and Telegram.

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  • Karma bot Billing and Pricing
    Karma bot pricing plans: from $30/month for small teams to Enterprise. Free 30-day trial, pay with Visa/MC/Amex via Stripe billingPopular
  • End User License Agreement (EULA)
    Last updated: February 19, 2020 Interpretation and Definitions Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this End-User License Agreement: Agreement means this End-User License Agreement that forms the entire agreement between You and the CompPopular
  • Who can request karma
    This feature will allow to grant or restrict karma requests to simple users. To set this up use these 3 steps. Go to Settings via Profile menu Go to Permission section Assign Who can request karma option There are two available options: everyone or owners and moderators. (https://storagePopular
  • Gift Cards and Taxes
    Gift cards have topped wishlists for 13 years in a row, according to the National Retail Federation. Your employees like to choose how they spend their hard-earned remuneration. This desire — combined with the Tango Card making it easy to send and track rewards — makes gift cards a win-win business solution. But uncertainty about gift card taxes can be a concern for some professionals. Are giPopular
  • How do other companies set their Karma Rewards up?
    Karma Rewards Guide Karma rewards One of the key features of Karma is helping to unite and engage the team. Karma Rewards provides the ability to “monetize” and “materialize” the karma points received. The Rewards module can be configured individually for each team, based on company values as a whole and the personal characteristics of specific employees. You canPopular
  • Is Karma down? Seems like it is not working
    In most cases Karma, as an app, is operating as usual. Sometimes it is Slack or Microsoft Teams that are not fully operational. You can track the current status on Karma Status page, which 99.999% of the time looks like this. Is Karma down? Check out Karma Status pagePopular
  • I'd like to redeem my gift cards but they stay as "pending". What do I need to do?
    If gift cards stay as pending, contact your team Administrator who manages the reward fulfillment process and can approve your redemptionPopular
  • Karma via E-mail
    Karma via email integration is not yet available. The feature requires an address parser and abstract super-user for external sendersSome readers
  • Quick Actions
    Use Karma Quick Actions in Slack to give karma via message shortcuts. Right-click any message and award karma points without typing commandsSome readers
  • On-boarding guide
    Karma bot onboarding guide: install the app, connect your workspace, configure core settings, and start building a recognition cultureSome readers
  • Bonus karma shares
    Bonus share is the share of extra coins per user at the end of a bonus period (day, week, month or quarter). It is calculated based on karma that was accumulated by user. Example Preset 100 coins monthly bonus User A received 8 karma in a month, user B received 2 coins. Bonus distribution User A will receives 80% out of 100 coins (80 coins) User B will receives 20% out of 100 coins (20 coins)Some readers
  • Microkarma
    There are times when your team member says something funny, or maybe expresses an interesting idea and other get a whole bunch of emojis reactions for it. Wouldn't be nice to give him a small chunk of karma for it? And here is Microkarma option is coming. It allows you to approve a small amount of positive or negative karma for emoji reactions. To take advantage of this feature you need to complete next 3 steps. Go to Settings via Profile menu (https://storage.crisp.chat/users/helpdSome readers
  • If I have it set that each individual can give out 5 Karma per week, do they get a notification when they run out?
    When users exceed their karma limit, the bot notifies them the action is not possible. Use /k me to check your remaining karma allowanceSome readers
  • How to delete an account
    Delete your Karma bot account via Settings, Danger Zone, and the Delete Account button. Note: Slack removal must be done manuallySome readers
  • Karma Rewards
    Explore how 2975+ teams set up Karma rewards: from gift cards and gadgets to extra days off and charitable donations for their employeesSome readers
  • Terms of service
    Read Karma bot's Terms of Service covering usage rules, account responsibilities, payment terms, and service limitations for all usersSome readers
  • My Karma seems really slow today, what could that be?
    First of all, thank you for choosing Karma and apologies for the performance issues you are exoeriencing. Check Karma Status page. It could be that Slack or MS Teams are down. Please make sure you have reported an issue. Try re-installing Karma (How to re-install Karma on Slack?). All your data and billing info will remain intact. It basically would mean re-connectFew readers
  • Chrome Dashboard Extension
    Download Karma bot extension for Google Chrome browser. It replaces the standard new tab with a comprehensive Karma bot dashboard. The dashboard reflects the current state of affairs in your team. It has a lot of important up-to-date information about your team and projects. The dashboard is using your current Karma bot session. You'd be prompted to log in. This wayFew readers
  • Coupons, vouchers, discounts, promo codes
    If your team is qualified as a nonprofit on Slack, get in touch for a discount. Check our Billing FAQ. We have good news for big teams too. To encourage our most activeFew readers
  • Who can edit roles and set options
    This feature will allow the owner to grant or restrict access to top roles and options management to other team moderators. To set this up use these 3 steps. Go to Settings via Profile menu Go to Permissions section Assign Who can edit roles and change these options There are two availableFew readers
  • Karma bot user profile metrics
    Understand Karma bot profile metrics: Activity Score, karma received and granted totals, value breakdowns, and historical performance dataFew readers
  • Privacy policy
    Read Karma bot's Privacy Policy: learn what data is collected, how it's stored and used, GDPR compliance details, and your data rightsFew readers
  • Company values
    Karma bot provides you with actionable HR insights. Every karma request description (reason) is analyzed. It automatically falls under a certain category. Karma bot comes with 5 preset categories: Teamwork, Above & Beyond, Goals, Reliability and Communications. However, you can customize categories tailored to your team values. Follow these steps to enable and set your own categories. Go to SettFew readers

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