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Do owners and moderators receive notifications of redeemed rewards?

In short, yes.


  • As soon as the user redeems the rewards, the owner and moderators receive a DM message from Karma like – @username has just purchased "🛏 Day off for 1₭", please review and mark when fulfilled.



  • Also, in the Rewards settings section there is an option 'Send users fulfillment notifications via email (if available)'. If this option is enabled, the owner and moderators will receive a email like – "🛏 Day off" has just been redeemed by @username, please check it out here.


  • After the reward is fulfilled, the user who redeemed the reward will receive a DM message from Karma like – Rad! "🛏 Day off" has just been fulfilled by @username.



  • If you redeem a reward using the /k rewards command, then the redeemer will receive a message like – You just purchased "🛏 Day off for 1₭". Admin will review and fulfill it shortly.



If the user who redeemed the rewards is an owner or moderator, he will not receive a redeem notification.

Updated on: 14/12/2020

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