Question 1

Karma for Slack Frequently Asked Questions

Accepted Answer

How to add Karma bot to my team

The easiest would be to grab it directly from Slack app store.

How to give karma?

First, you need to invite @karma to your channel:

/invite @karma

Now, karma requests from this channel will get processed by @karma.

@username ++ for being awesome!

This will send a request to the moderators.

Need to cancel my account, I wasn't aware it was not free and just signed in via slack?

The only way to get charged for Karma bot is to put your CC details in when choosing a plan. In any case, you can cancel in here.

I was trying to figure out how to give more karma than regular, more point values. How to do that?

@ryan ++ cool @ryan 2++ cooler @ryan 5++ for being awesome

Same goes for the channel requests (those are usually given on milestone/project completion):

#channelname 20++ good work, everyone!

The latter will prompt a set of requests for all channel members.

How do I add users?

Use /invite @karma in any of the channels.

We're a charitable/educational organization is there any special plans you've got for us?

Good news! We offer a discount for nonprofit organizations and educational institutions. Talk to us.

I am having trouble with the username @username not appearing on the leaderboard despite having points.

Sometimes Slack API gets rather busy and lags. Please wait a

Question 2

Privacy Policy for Microsoft Teams

Accepted Answer

Revised September 1, 2024 **

Sliday Limited ("us", "we", or "our") operates the Karma Microsoft Teams bot ("Karma bot", the "Service") and the https://karmabot.chat website.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

This Privacy Policy describes our practices regarding the collection, use, and disclosure of the information we collect from and about you when you use Service web-based and mobile applications owned by Microsoft Corporation.

Our Collection and Use of Information

We collect and store:

Microsoft Teams administrator email for support purposes.
Karma requests information, including organization name, team name, and users' names.

We do not store your IP addresses, nor do we store any project- or communication-specific data except Karma request descriptions.

Information We Collect Automatically

Log Files: Our servers automatically record information in server logs, such as web requests, browser type and settings, referring/exit pages, URLs, number of clicks, interaction with links on the Service, domain names, landing pages, pages viewed, and timestamps. Log files help us monitor, analyze, improve, and maintain the Service.
**Location Inf

Question 3

Karma bot Billing and Pricing

Accepted Answer

What’s included in the free trial?

Karma bot offers the 30-day trial of its full-featured plan, which includes access to all available features. No credit card is required to sign up.

What's the price for Karma bot?

Karma bot plan is based on the number of members at your Slack's workspace, and it will be $3 per active user per month.*

*When billed annually.

Do you offer discounts for nonprofits?

If your team is qualified as a nonprofit on Slack, get in touch for a discount.

What methods of payment do you support?

Karma bot accepts all major credit cards, including Visa, MasterCard, and American Express. Alternatively, if you prefer to pay via telegraphic transfer (t/t), we can invoice you for the subscription amount. Please contact us) if you would like to use this payment method.

Is my credit card secure?

Rest assured that your payment information is safe with Karma bot. We use the trusted and secure Stripe payments system, and we do not store any credit card details on our platform.

What happens when the trial is over? Will I be charged?

Once your Karma bot trial ends, you won't be charged because we don't require your credit card information for the trial period. However, during the trial, you will receive a few messages encouraging you to upgrade to our PRO plan. If you choose not

Question 4

End User License Agreement (EULA)

Accepted Answer

Last updated: February 19, 2020

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this End-User License Agreement:

Agreement means this End-User License Agreement that forms the entire agreement between You and the Company regarding the use of the Application.
Application means the software program provided by the Company downloaded by You to a Device, named Karma
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sliday Limited, 2 Kitchener, Auckland, 1010.
Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
Country refers to: New Zealand
Device means any device that can access the Application such as a computer, a cellphone or a digital tablet.
Third-Party Services means any services or content (including data, information, applications and other products services) provided by a third-party that may be displayed, included or made available by the Application.
You means the individual accessing or using the Application or the company, or other legal entity on behalf of which such ind

Question 5

Automated rewards in Karma: gift cards integration

Accepted Answer

| The feature is only available to Karma Pro customers.

${youtube}Automated e-gift cards with Karma Rewards

In many countries, Karma bot can facilitate automated incentives via gift cards. The full list of available 300+ rewards (including charities) is available here. The gift cards are available to the following countries:

List of the countries and currencies available:

United States (USD)
Great Britain (GBP)
France (EUR)
Canada (CAD)
Australia (AUD)

If you're an admin, please enable Rewards at Settings page, the page should look like this:

Rewards Settings

Proceed to the bottom of the page and click + Add reward button. Make sure you've selected Gift card type of the reward and have named and described it properly so people understand what they're getting.

A person would be able to get a redeemable link with the predefined monetary value attached to it. Please double-check that you've selected the correct currency and the reasonable karma amount that is within your rewards programme budget.

In the example below a team member can exchange 32 karma for a redeemable sum of 32 USD.

Add reward

The gift card reward will be

Question 6

Karma Achievements guide

Accepted Answer

Why do I need Achievements and how to configure them?

Regardless of whether your team has a well-built KPI system or a system of job grades - the Achievements can help you in daily motivation and small incentives for employees.

It often happens that approximately the same employees appear in the TOP 10 Karma score, which can demotivate the rest of the team. But you can find a large number of different reasons to highlight all team members

To set up Achievements for your team go to Settings/Achievements. There are 2 sets of Achievements available there:

Custom Achievements

By default, there are 4 custom cards with Achievements, and if you want, you can create your own variations using the built-in template.

You can also set who can give a card with custom achievements:

If you want to mark a team member for special achievements or wish someone a happy birthday, just give the appropriate card using Karma request:

System Achievements

To set up this block, turn-on the Achie

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