Karma bot for MS Teams FAQ

What’s included in the free trial?

Karma bot’s 30-day trial is a full feature plan. You can use all of the features available. No credit card required.

Who do I pay for?

You only pay for active users. A user is active if in the last 30 days they gave or received karma, bought a reward in the Karma Store or contributed to a group reward. The seat count is updated daily, and billing starts at 5 seats. If the same user is part of more than one team, you only pay for them once. You don't pay for guest users.

Do you offer discounts for nonprofits?

Nonprofits and educational institutions get a discount. Contact us at hi@karmabot.chat.

Is my credit card secure?

It is safe with Stripe. We don’t store credit card details and use trusted and secure Stripe payments system.

What happens when the trial is over? Will I be charged?

After your trial ends you won't be charged because we don't require a credit card to try Karma bot. However, you'll receive a few messages during your trial prompting you to upgrade. If you don't upgrade and your trial expires, unfortunately, you can't use Karma bot until you subscribe to a paid plan.

Where is my data stored?

Karma production data is hosted in the United States (DigitalOcean, San Francisco region). See our privacy policy: https://karmabot.chat/privacy/

Updated on: 14/10/2026