Karma for Web | Notification settings

Notifications settings: A complete guide to managing your team's alerts

The Notifications settings section allow you to control how and when you are notified of key actions, such as reward redemptions, fulfillment, and monthly reports. By customizing your notification preferences, you can stay informed about the aspects of the system that matter most to you and your team. This guide will walk you through how to manage global and personal notifications effectively.

In this article, you will learn how to customize global notifications, manage personal notifications, and ensure that your team remains informed without being overwhelmed.

Navigating to the notifications settings section

To access Notifications settings, log in to your account. In the header, click on the dropdown menu, then select Settings, and choose Notifications from the list of available sections. This will take you to the Notifications settings page, where you can adjust your notification preferences for global and personal categories.

Customizing global notifications

Global notifications are designed to alert you about events that impact the entire team. These notifications are crucial for keeping track of overall team activity and progress.

Reward redemption
Enable this notification to stay informed when rewards are redeemed. This helps team leaders and managers monitor when team members redeem rewards, ensuring that the process is properly tracked.

Reward fulfillment
This notification lets you know when a reward has been fulfilled. By enabling this option, you can confirm that rewards have been successfully processed and delivered to the appropriate team members.

Managing personal notifications

Personal notifications are tailored to individual users, helping each team member stay on top of their own progress and actions within the system.

Getting points
This notification alerts you whenever you earn points. Keeping this notification enabled helps you stay motivated and aware of your individual performance.

Reward unlocking
Be notified when rewards become available for redemption. Enabling this option ensures that you never miss the opportunity to claim your rewards as they are unlocked.

Reward redemption
Similar to the global version, this personal notification lets you know when you redeem a reward, allowing you to track your personal redemptions within the system.

Reward fulfillment
This notification alerts you when your redeemed reward has been fulfilled. It helps you confirm that you’ll be receiving your prize shortly after redeeming it.

Monthly reports
Enabling this notification will send you a personal monthly report summarizing your progress, achievements, and points earned over the past month. This helps you reflect on your individual performance and plan for future growth.

How to make changes

- Updating settings
To update your notification settings, simply check or uncheck the box next to each notification type. All changes are saved automatically and will take effect immediately in the system, allowing you to tailor notifications to suit your needs.

- Reverting changes
If you wish to undo any changes, you can revisit the Notifications settings page at any time and adjust your preferences accordingly.

Final thoughts

By customizing your notifications, you can stay informed about the most important aspects of your team's activities without feeling overwhelmed by unnecessary alerts. Whether it’s staying on top of reward fulfillment or receiving timely monthly reports, you have complete control over how you manage notifications for both global and personal events.

Happy managing!

Updated on: 18/09/2024