Karma for Web | Dashboard

Dashboard: A complete guide to tracking team performance and engagement

The Dashboard page provides an overview of your team’s performance and engagement over the past 30 days. It gives team leaders a quick snapshot of activity, reward points, company values, and key trends, offering valuable insights to drive team collaboration and productivity. This article will help you understand the key sections of the Dashboard and how to leverage its data for team success.

In this guide, you'll learn how to interpret the various metrics and charts, track performance, and use insights to enhance team engagement.

Navigating the dashboard page

To access the Dashboard, log in to your account and click on the Dashboard tab from the header menu. Here, you'll find a variety of data visualizations and reports that provide a comprehensive view of your team’s activities and overall performance.

Key dashboard metrics

The Dashboard page provides the following essential metrics to help you monitor team activity:

Active users
Displays the number of team members who have used the platform during the past 30 days. This gives an overview of how actively the platform is being used by your team.

Points granted
Shows the total number of points awarded to team members during the past 30 days. Each point represents recognition for individual contributions or achievements within the team.

Points spent on rewards
This metric tracks the total points redeemed by team members for rewards during the past 30 days, providing insight into how recognition is being converted into tangible incentives.

Team engagement

The Team engagement graph displays the number of points granted over time, showing trends in how often team members are recognized for their contributions. This chart helps you monitor engagement levels and spot any periods of high or low activity. The graph allows you to view daily fluctuations in points granted. Hovering over data points provides exact numbers and dates, helping you correlate team engagement with project milestones or other events.

Organizational chart

The Organizational chart provides a visual map of interactions within the team. It highlights relationships between team members, showing who interacts the most with whom based on points and recognition given.

Understanding the chart
Each circle represents a team member, and lines between them indicate recognition or points granted. The more connections and interactions, the stronger the team’s engagement network.

Using the chart for insights
This tool can help identify key contributors and uncover any isolated team members who may need more support or recognition.

Company values

The Company values section displays how often team members’ actions align with the organization's core values. Each value is represented by a percentage, indicating how much it has been recognized and rewarded.

Tracking value alignment
This section is color-coded for easy identification of which values are most or least emphasized. A strong alignment with values like Above and beyond or Teamwork indicates that the team is reinforcing desired behaviors.

Viewing details
Click on the ? icon to open a more detailed breakdown of each value, including descriptions and specific actions that contributed to the points.

Common topics

The Common topics section allows you to explore the most frequently recognized themes of appreciation within the team. It provides insight into what types of actions or behaviors are most often acknowledged.

Most popular rewards

This section shows the Most popular rewards that team members have redeemed recently. It lists the rewards by name and indicates how many times each reward has been purchased. By tracking the popularity of rewards, you can see which incentives are most valued by your team and adjust the rewards catalog accordingly.

Using the dashboard to drive performance

The Dashboard is a powerful tool for monitoring and improving team performance. By regularly reviewing the metrics and insights provided, team leaders can:
- Identify high-performing individuals and teams.
- Detect periods of low engagement and take action to boost morale.
- Ensure alignment with company values and goals.
- Adjust rewards and recognition strategies based on popular trends.

Final thoughts

The Dashboard page offers a wealth of information to help you stay on top of team performance and engagement. With clear visualizations and easy-to-understand metrics, you can quickly assess how your team is doing and make informed decisions to foster a more engaged, productive, and motivated workforce.

Happy tracking!

Updated on: 19/09/2024