> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.karmabot.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Company values

Karma bot provides you with actionable HR insights. Every karma request description (reason) is analyzed. It automatically falls under a certain category. Karma bot comes with 5 preset categories: Teamwork, Above & Beyond, Goals, Reliability and Communications. However, you can customize categories tailored to your team values.


![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/image_14bl14u.png)

## Follow these steps to enable and set your own categories.

1. **Go to Settings via Profile menu**

![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/image_49vtz8.png)

2. **Go to Values section**

![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/image_jal5xf.png)

3. **Press `Enable values and profiles` button**

![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/image_bxule9.png)

4. **As a result, the default values will be displayed**

![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/image_9uh0k4.png)

---

1. **Add new value, description, emoji and color**

If your team already has 10 value you do not find `+ Add new value` button.

![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/image_1kr5hnr.png)

2. **A pop-up with the new value will be displayed**

It will appear at the end of the existing values' list where you can edit its title and description. The new value will have its id which can be used for [Karma requests automation](https://help.karmabot.chat/en/article/api-webhook-1bscs90/?bust=1653932369370). 

![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/image_1mo4zui.png)

To delete custom value follow these steps.

---

1. **Press `Delete` button**

A value will disappear from the list. 

![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/image_1mhhpp1.png)

2. **Confirm the deletion in the pop-up by clicking on the `Delete` button**

![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/image_1dzxycv.png)

|| Karma bot needs time to collect enough data and predict value automatically. Moderator has to set a value for 30-50 karma requests for each custom value first.

Karma bot can add values to karma requests manually through #tags in requests. For example, such a query will look like: @user ++ great job #teamwork

![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/34_1pneb5e.gif)