> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.karmabot.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 9 Feb 2026

# Blog posts

* Fresh blog content 📚 

Explore our latest blog post, [Engagement Starts with Appreciation, Not KPIs](https://blog.karmabot.chat/engagement-starts-with-appreciation-not-kpis/). It explains why real appreciation does more for engagement than any metric on a dashboard. 

# Improvements

* Saudi Arabia and Kenya added to Rewards 🌍

Two more countries are now in the rewards list. Each gets the right gift card flow for their region.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/4/3/e/243e916e9fc1a000/screenshot-2026-05-01-at-08511_1pne88v.jpg)

# Bug fixes

* Terms of Service link now opens in a new tab ✅

Clicking it inside the "Get reward" modal used to close the form and take you away from the page. Now it opens in a new tab.

* Gift card names for USD are shorter and cleaner 🏷️

We trimmed the long labels for USD gift cards. They're easier to read now.