> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.karmabot.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 26 January 2026

# Blog posts

* Fresh blog content 📚 

Dive into our latest blog post, ["Recognition in Hybrid Teams: What Works and What Doesn’t"](https://blog.karmabot.chat/recognition-in-hybrid-teams-what-works-and-what-doesnt). It shares simple, real-life ways to keep recognition working when part of the team is in the office and part is remote. 

# Improvements

* Alphabetical country list for rewards 🌍 

The 'Country' dropdown in the **Enter reward details** modal window is now sorted A to Z by country name, making it quicker to spot the option you need. 

![](https://storage.crisp.chat/users/helpdesk/website/-/2/4/3/e/243e916e9fc1a000/screenshot-2026-02-06-at-10513_xcyxgi.jpg)

* Clearer European Union choice 🇪🇺 

European Union (EUR) now appears as a single option in the 'Country' list. When it is selected, a short line under the field lists all supported EU countries in that language, together with the “See the full list of gift cards available in this country” link.