> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.karmabot.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 23 March 2026

# Blog posts

* Fresh blog content 📚 

New on the blog, [Why Recognition Programs Stall (And How to Restart Them)](https://blog.karmabot.chat/why-recognition-programs-stall-and-how-to-restart-them/). We cover the common reasons recognition programs lose steam and share a few simple ways to bring them back to life.

# Improvements

* Better email marketing flows 📬 

We improved how email contacts move into marketing groups after account changes, helping follow-up campaigns reach the right people at the right time.