> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.karmabot.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 18 May 2026

# Blog posts

* Fresh blog content 📚

A new post just landed on our blog, [Recognition Mistakes Managers Make (and How to Fix Them)](https://blog.karmabot.chat/recognition-mistakes-managers-make-and-how-to-fix-them/). It walks through the most common slip-ups managers make when recognising their teams and shows how to turn praise into something that actually lands. 

# Improvements

* History is now split into Invoices and Receipts 🧾 

What used to live in one billing tab is now separated into [Invoices](https://app.karmabot.chat/admin/billing/invoices) and [Receipts](https://app.karmabot.chat/admin/billing/receipts), making it easier to find the right document without extra clicks. 

* More control in Receipts 🧾 

The [Receipts](https://app.karmabot.chat/admin/billing/receipts) area now gives you a quicker way to work with billing records, with faster downloads and support for selecting several items at once for bulk actions like CSV export. 

* Receipts now match successful charges only ✅ 

The [Receipts](https://app.karmabot.chat/admin/billing/receipts) list no longer shows items for failed transactions, so what you see there now lines up with charges that actually went through.