> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.karmabot.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 17 February 2025


# Blog posts

* Fresh blog content 📚

Read our latest blog post, ["Why 1-on-1 Video Calls Are Key to Effective Remote Management"](https://blog.karmabot.chat/why-1-on-1-video-calls-are-key-to-effective-remote-management). Learn how regular face-to-face check-ins can strengthen remote team connections, improve communication, and boost productivity. 

# Improvements

* Fresh content for "What’s new" 🆕

We’ve updated the content in the "What’s new" modal, so you’re always in the loop with the latest changes. 

![](https://storage.crisp.chat/users/helpdesk/website/243e916e9fc1a000/screenshot-2025-02-18-at-14101_4gxjgy.jpg)

# Bug fixes

* Sending points issue fixed 🚫

Users with ‘Accept points’ turned off can now send points as expected. No more unexpected roadblocks! 

* Data now appears after user search 🔍

We fixed an issue where data in the “Received” and “Granted” tabs wouldn’t appear after searching for a user in [Reports](https://app.karmabot.chat/reports) and jumping to their profile. Now, everything loads smoothly!